{"product_id":"installation-commercial-espresso-machine-installation-package-copy-1","title":"Virtual Installation - Commercial Espresso Machine","description":"\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eGENIUS COFFEE Virtual Guided Installation Package\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eProfessional Remote Installation Assistance for Commercial Espresso Machines\u003c\/p\u003e\n\u003cp\u003eGet your espresso machine installed with confidence while saving on travel and on-site service costs. One of our qualified Genius Coffee technicians will guide you step-by-step through the installation process using video conferencing, phone, and screen sharing tools.\u003c\/p\u003e\n\u003cp\u003eThis package is ideal for customers who have access to a plumber, electrician, contractor, or mechanically inclined staff member on-site and would like professional guidance directly from a certified espresso machine technician.\u003c\/p\u003e\n\u003cp\u003eINCLUDES:\u003c\/p\u003e\n\u003cp\u003eUp to 2 hours of live virtual support from a qualified Genius Coffee technician.\u003c\/p\u003e\n\u003cp\u003eReview of installation site photos prior to installation.\u003c\/p\u003e\n\u003cp\u003eVirtual verification of water, drain, and electrical requirements prior to Installation.\u003c\/p\u003e\n\u003cp\u003eStep-by-step guidance for connecting the espresso machine.\u003c\/p\u003e\n\u003cp\u003eEquipment setup and basic programming assistance.\u003c\/p\u003e\n\u003cp\u003ePressure and performance verification.\u003c\/p\u003e\n\u003cp\u003eInitial startup assistance and troubleshooting.\u003c\/p\u003e\n\u003cp\u003eInstallation appointment scheduled during regular business hours, Monday through Friday.\u003c\/p\u003e\n\u003cp\u003eInstallation must be completed within 6 months of equipment receipt.\u003c\/p\u003e\n\u003cp\u003eNOT INCLUDED:\u003c\/p\u003e\n\u003cp\u003eOn-site technician visits.\u003c\/p\u003e\n\u003cp\u003eWater filtration equipment or installation.\u003c\/p\u003e\n\u003cp\u003ePlumbing, electrical, or construction services.\u003c\/p\u003e\n\u003cp\u003eAdditional installation parts, fittings, hoses, adapters, plugs, or outlets (available to purchase).\u003c\/p\u003e\n\u003cp\u003eEquipment training, barista training, or recipe development.\u003c\/p\u003e\n\u003cp\u003eRepairs resulting from improper installation.\u003c\/p\u003e\n\u003cp\u003eAdditional support time beyond the included 2 hours.\u003c\/p\u003e\n\u003cp\u003eREQUIREMENTS:\u003c\/p\u003e\n\u003cp\u003eA smartphone, tablet, or computer with a reliable internet connection and camera.\u003c\/p\u003e\n\u003cp\u003eA qualified person must be physically present at the installation site.\u003c\/p\u003e\n\u003cp\u003eAll plumbing, drain, electrical, and water filtration systems must be installed and completed according to the manufacturer's specifications prior to the scheduled appointment.\u003c\/p\u003e\n\u003cp\u003eThe installation area must be accessible and ready when the appointment begins.\u003c\/p\u003e\n\u003cp\u003ePLEASE NOTE:\u003c\/p\u003e\n\u003cp\u003eThis package is intended to assist with installation guidance only. The customer remains responsible for all physical connections and compliance with local building, plumbing, and electrical codes.\u003c\/p\u003e\n\u003cp\u003eIf the installation cannot proceed due to incomplete site preparation, missing utilities, or unavailable personnel, a rescheduling fee of $125 may apply.\u003c\/p\u003e\n\u003cp\u003eAdditional virtual support beyond the included 2 hours may be billed at our standard technical support rate.\u003c\/p\u003e\n\u003cp\u003eGenius Coffee N' Espresso Equipment Inc. reserves the right to determine whether a machine and installation environment are suitable for virtual installation support.\u003c\/p\u003e\n\u003cp\u003eTo ensure a smooth installation experience, please send photos of your installation site for approval before scheduling your appointment.\u003c\/p\u003e","brand":"Genius Coffee N' Espresso Equipment","offers":[{"title":"Default Title","offer_id":45332884783187,"sku":"Installation Commercial","price":300.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1749\/7519\/files\/f38c4f63-65df-4dcc-9774-c416e5543884.png?v=1780599228","url":"https:\/\/www.geniusequipment.com\/products\/installation-commercial-espresso-machine-installation-package-copy-1","provider":"Genius Coffee N' Espresso Equipment","version":"1.0","type":"link"}