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CUSTOMER LOVE

Kathleen Ferguson

Excellent experience with Genius. They diagnosed the problem and repaired my DeLonghi PrimaDonna machine. They did exactly what they said they were going to do, did it on the timeline they predicted and for what they quoted. Communication was clear and the staff were friendly and helpful. They shipped it back to me for a reasonable price. Happy to have the machine back. Highly recommend this company.

Kelly

Clear, open, and friendly(!) communication throughout. I was given an estimate with an in-depth explanation of the anticipated repair and associated costs. The work was completed ahead of schedule and to the highest standard. When I say the machine is now better than new, I mean it: shots of espresso taste the same, but the coffee has gone from “fine” to *incredibly good.* Genius Coffee N’ Espresso stand by their repairs with a 3 month warranty on the work.

Sachin Agrawal

Fantastic group of people that truly know their craft. I have an older machine that unfortunately doesn't have parts available anymore. Despite this, the team at Genius Coffee spent time with me and helped me diagnose the issues. They spent lots of time explaining the way the machine works, communicating technical details and inspected the machine. In the end, I just needed to replace a broken o-ring. The part was a couple of bucks. They invested lots of time in helping me, so while they didn't make money on this transaction, they've won a customer for life!!! I couldn't recommend this place more. Team of truly helpful and knowledgeable people. Excellent communication and customer service.

Brian Kabaluk

Excellent customer service and product knowledge. Would recommend Genius to anyone looking parts or new products

Brian Chodoroff

I ordered a hard to find part (Breville BES870 Pressure Gauge) at a great price with reasonable shipping cost. Easy ordering and tracking. It arrived (to US address) quickly, well packaged (by Irma) and as advertised

James Lee

Staff was knowledgeable and helpful

A A

My experience with this place is always great. I love the kind welcoming and taste of their coffee. They sell high end coffee equipments. ☕️

Murray Thomson

Helpful, responsive, pleasant service. Machine repair queue is long but that’s not a fault of Genius; it’s long at every place I called. Strongly recommend

Daniel Alimohd

Stopped by to pick up a small replacement part for my espresso machine. Staff were friendly and helped locate the part over the phone and reserved it for pickup. The store has all the essential equipment and accessories for your espresso needs. Check it out!

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Home Barista

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Baratza Encore Grinder

Open Portafilter for Gaggia Classic

Gaggia pressurized filter basket kit

Baratza Encore Portafilter Holder

Milk Jug for 16 to 20 oz drinks - Frothing Jugs

MOTTA Knockbox D105mm x H150mm

Gaggia double filter basket

The Barista Basics Knockbox (6"x6"x5")

FREE SHIPPING

*30 DAYS RETURN

100% PAYMENT SECURE

CUSTOMER LOVE

Information

Genius Store

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Home Barista

Loading products...

Baratza Encore Grinder

Open Portafilter for Gaggia Classic

Gaggia pressurized filter basket kit

Baratza Encore Portafilter Holder

Milk Jug for 16 to 20 oz drinks - Frothing Jugs

MOTTA Knockbox D105mm x H150mm

Gaggia double filter basket

The Barista Basics Knockbox (6"x6"x5")

FREE SHIPPING

*30 DAYS RETURN

100% PAYMENT SECURE

CUSTOMER LOVE

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Information

Genius Store

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